Operations Manager

Carolina Common Enterprise is North Carolina’s cooperative development center, working toward an economy in which all people participate and prosper. We are a tax-exempt nonprofit corporation offering professional services in business development, economic organizing, and legal matters.

We’re seeking an experienced Operations Manager to manage our growing operations. The Operations Manager will help develop and implement CCE’s organizational and internal strategies, through operations management, program planning, and delivery, and staff management.  As Carolina Common Enterprise is growing, the Operations Manager will have the opportunity to grow personally and professionally as well.

Our organizational purpose is to work “for an economy in which all people participate and prosper.” We want to offset the deep financial inequality that our state currently suffers. North Carolina can be a place where all people are able to participate productively and live comfortably, free from want. Poverty is a market failure that can be eliminated with the resources already available in North Carolina. To that end, we organized Carolina Common Enterprise to promote the cooperative business model in the Carolinas. Our theory of change holds that cooperative enterprise creates the economic conditions we seek.

We take a “helping people help themselves” approach to cooperative development. Our support is aimed at giving communities and families greater control over their own economic and social circumstances through jointly-owned and democratically-controlled enterprises. The result is communities creating and running their own programs, not having a nonprofit run it for them.

CCE operates through several program areas:

• Direct technical assistance for cooperatives, including business planning support, organizing and governance training, meeting facilitation, and financial training, and connection to sources of financing.
• Training and education on cooperative concepts and models, community building, and business skills, plus outreach to local leaders in government, business, and education.
• Cooperative formation legal services, operating as a public interest law firm.
• ROCarolinas converts manufactured home communities into resident owned cooperatives (ROCs) in affiliation with ROC USA.

Carolina Common Enterprise is expanding our team and our reach in North Carolina and the South. As we look towards our second decade, we aim to move beyond incremental change to be part of a self-sustaining, transformative cooperative economy. As an organization, CCE seeks ongoing improvement at “being the change” by providing our staff with a satisfying livelihood, career development and training, and a voice in our management.
Responsibilities
Operations Management

The Operations Manager supervises CCE’s general operations.

• Work with the Executive Director to prepare a comprehensive annual budget and monitor compliance with the approved budget.
• Ensure that CCE’s financial & cash flow reporting  is current.
• Manage timely preparation and filing of tax returns, audits, and other reporting.
• Prepare and file grant reimbursement requests and invoices and monitor timely payment.
• Maintain effective relationships with contracted services such as bookkeeping and other consultants.
• Support grant seeking activities.

Program Management

This position has a key role in program planning and delivery, including:

• Planning and implementing projects and client services in collaboration with staff colleagues.
• Monitoring performance measures and providing timely reporting on engagement and outcomes for grants, projects, and programs.
• Directly providing cooperative training and technical assistance.
• Human Resources/Staff Management

The Operations Manager manages CCE’s employment relationships.

• Maintains staff roles and scopes to allow effective use of staff time; helps balance workloads with time, capacity, and resources.
• Maintains the policy manual and position descriptions and ensures regulatory compliance.
• Supports professional development for staff members and helps ensure they take advantage of appropriate opportunities.
• Collaborates with and supports the Executive Director.
• Researches and expands employment benefits – especially health insurance – for all staff.

Experience and Credentials

People successful in this role typically have

• 3-5 years of experience in an organizational management role, as well as
• 1-5 years of experience with business development, business counseling, cooperative development, organizational development, community organizing, or a combination; post graduate degree in relevant field.
• Strong written and spoken communication skills. Proficiency in Spanish as well as English will be an advantage.
• CCE values higher education and also recognizes the value of talent and non-formal learning. Candidates will be able to apply post-graduate education in business administration, community planning, law, or similar fields.

The educational credentials listed here are not critical if the candidate can show the appropriate skills and experience

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Compensation and Benefits
The Operations Manager receives a salary of $60,000.00 to $70,000.00, according to experience.

As a cooperative development center, Carolina Common Enterprise strives to practice the principles of our movement, including respect for work and worker. We want all staff members to enjoy satisfying work with a meaningful voice in the goals and activities of that work.

CCE staff members enjoy eleven paid holidays plus 120 hours of paid vacation and 80 hours sick leave. We also provide eight weeks paid parental leave. At present staff members receive a modest monthly allowance towards health care costs and cellphone use.

We operate on a semi-remote basis, with an office in Durham and some staff members working from home, according to their preference and location. CCE provides staff members with a laptop computer and other equipment as needed to work effectively.

Diversity, Equity, and Inclusion

CCE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Candidates with socially and/or economically marginalized backgrounds are strongly encouraged to apply.

Please submit your cover letter and resume through Armstrong McGuire & Associates.